BTW, to add to my last entry, I used Turbotax again this year. I think I have been using it about 7 or 8 years. This year it was extremely difficult to log on, I had to download Firefox and use it to make it work. I had to call customer service to figure this out, every time I would go to log on, the screen would just turn blue. You could not move easily from place to place and when I went to print, the screen would pop up blank. Over and over. Finally hunted around and found out I had to download the latest version of Javascript. Then it turned out I had to amend the return, and oh my, another complete nightmare. Two thumbs down for this years version!!
Turbotax very difficult to use this year!!
January 30th, 2008 at 08:05 pm
January 31st, 2008 at 05:08 am
Javascript and Firefox isn't.... exactly Turbo Tax's fault anyway, as it would've been a problem with similar web applications....
But it's still quite a hassle and I can understand the frustration.
I guess the good thing is, once all that is cleared up, it should make future uses easier.
January 31st, 2008 at 07:18 am
January 31st, 2008 at 07:28 am
March 22nd, 2008 at 11:59 am
March 23rd, 2008 at 06:58 pm
April 9th, 2008 at 10:25 am
Tried updating Explorer but that did nothing.